Applied Acumen transformed distribution improving both profitability and staff morale

Through engaging everyone from company directors to drivers within the distribution network for the company, Applied Acumen were able to…

  • Remove the noise from the operation, dramatically improving service and adding measurable value to the customer experience.
  • Installed systems that have provided the client with the ability to sustain improvements even through significant changes to demand on the network.
  • Finished the project with a legacy of a productive, motivated and ultimately happy transport team.
  • Along with a 20%+ reduction in functional cost, the client is able to budget ongoing cost and deliver against it for the first time!

With a positive and engaged relationship with the union throughout, the company’s distribution network was transformed, resulting in minimum redundancies and a positive workforce.

  • Distribution Dilemmas

“Before the Applied Acumen project I was faced with ever escalating labour costs, poor driver moral and poor service levels.  By installing some rather clever systems, coaching in the best ways to optimise our network and most importantly changing the day to day behaviours for the management team and drivers – the improvements made were impressive.

“We have now achieved a significantly reduced cost base, a driven and capable team and much improved service levels.”
Group Distribution Manager