Great processes can give a business a distinct competitive advantage, while poor processes or poor control of good processes can bring a company to it’s knees and hand the competition a free pass.
At the core of the Applied Acumen skill set is:
- the ability to identify and correct weaknesses in your business processes
- a robust methodology to identify and eliminate non-value added waste in your processes
- the expertise to help you build a framework for managing the processes of your business that is unique to your company and can be used for competitive advantage
How easy is it for your customers to find you?
How easy is it for your customers to place an order?
How easy is it for your customers to change an order?
How easy is it for your customers, or even your own people, to track the status of an order?
How easy is it to identify problems or opportunity in your business?
How easy is it to act upon opportunity in your business, or to solve problems?
How do you ensure consistency in how you do things, and in the outcomes you want?
Are you implementing a ‘me too’ template for managing your business processes that is exactly the same as that being used by your competitors?